NEW to ADP but love it
September 29, 2021

NEW to ADP but love it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are using it for outsourcing our payroll and tracking time. All employees are clocking in and out so time is recorded accurately. It helps with timing issues and saves time with payroll and handing out checks each week. Everyone is adjusting to the new ways of using ADP. It seems to be moving along in the right direction. So far all is good.

Pros

  • Customer service with handling issues.
  • Saves time when preparing payroll.
  • Employee times.

Cons

  • Paydata batches.
  • Correcting times.
  • New to ADP but so far everything has been great.
So far everything has been very wonderful. Looking forward to learning more and more every day.
  • Time clocks.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Our company is new to ADP but everything is running smoothly at the present time. The overall support is highly recommended and wonderful. On top of their game in helping whenever needed. Thank you so much.
We are new to ADP Workforce Now at Ruffin & Payne. As a practitioner, it seems to be a well organized company with great people to help with any issues that arise. Everyone has been very pleasant to deal with. After learning the system it is very user friendly. I would recommend to colleagues especially after I learn all I need to know.

ADP Workforce Now Feature Ratings

9.6
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
9
Support for external payroll vendors
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    (Vendor Representative) commented 3 years ago
    Thank you for your time and feedback. We value your comments and partnership.

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