User
October 05, 2021

User

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use it for HR onboarding, benefits, payroll, everything
  • Integrates timekeeping
  • Helps process GL
  • Processes taxes
  • When they do updates, other modules seem to have glitches
  • It is hard to get a hold of help sometimes
  • The GL section needs work
  • Seems high
  • Helps with recruiting
  • Seems to work well with employees
The timecard module could use updating
  • IDI timekeeping upload
  • Connect
IDI didn't work.

Connect doesn't work all of the time.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

No

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Some areas aren't so helpful
It works well with taxes. It works semi-well with benefits.

ADP Workforce Now Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
7
Employee recognition
6
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Performance plans
8
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
7