ADP IS THE WAY TO GO!
October 05, 2021
ADP IS THE WAY TO GO!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
ADP is being used as our payroll processing company. We use it for payroll tax filing and HR. Our employees use it for electronic timesheets, which serve to track accruals.
- Customer Service
- Reporting Capabilities
- Timely Processing of Payroll
- Learning Sessions
- Beginning navigation-once learned is much better.
- Timesheet codes-difficult to change/update.
- Saving on triplicate timesheet forms.
- Consolidated payroll and HR, avoiding errors/missing paperwork.
- Ease of tax credit processing for certain aspects of covid pay.
- None
We have not used any ADP/outside vendor integration at this point.
Paychex offered little to no customer service. Paychex was unable to provide us with online timesheets that would fit our accrual and pay profiles. Paychex HR and Payroll did not process in the same module. Extra HR modules needed to be purchased, and those did not flow to payroll.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
Yes
Did implementation of ADP Workforce Now go as expected?
Yes
Would you buy ADP Workforce Now again?
Yes