Be Wary if in a Manufacturing Setting
October 05, 2021
Be Wary if in a Manufacturing Setting

Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
ADP is being used company wide. We decided to change to ADP to streamline our employees online experience and house everything on one website for them.
Pros
- Easy to apply
- Allows us to do online status changes
- Control over payroll
Cons
- The attendance tracking system
- Rolled out in pieces instead of as a holistic product
- The app is EXTREMELY limited. We have to direct people to the website.
- Can't send push notifications to individual or specific groups of employees
- Training on the site is mostly just watching videos and figuring it out on your own
- Practitioner view of status changes is limited
- Easier to apply, more applicants
- Wisely- Pay Cards
- Payactiv- Payday Advance
- Upgraded Points System
We are in the process of integrating the points and payday advance. Wisely has been implemented. The implementation proces is fairly easy.
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
No
Did implementation of ADP Workforce Now go as expected?
No
Would you buy ADP Workforce Now again?
Yes
ADP Workforce Now Feature Ratings
ADP Workforce Now Implementation
- Implemented in-house
Yes - Payroll
Everything else
Everything else
Change management was a small part of the implementation and was well-handled
- Implementation Team only understanding ADP lingo- unable to bridge gap between the language you used to use and what's in ADP
- Trying to get payroll going (get paid) instead of having a holistic product all set up for employees at rollout. Did not seem concerned with our employee's experience with the product, only with getting paid for running payroll.
- Limited ability to upload personnel data into ADP. Requires a lot of manual labor.
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