ADP Transition and Ongoing Support
Overall Satisfaction with ADP Workforce Now
I utilize the system for a number of clients that I work for, not specifically for my employer. I've utilized ADP in the past with a large law firm. The system is being used by several organizations for compliance, regulatory, payroll, benefits, and data storage.
Pros
- Communication
- Compliance
- ACA
- Payroll
- Benefits
Cons
- Limited hold or return call times.
- Responsiveness by some employee reps.
- Understandable billing.
- Recon on taxes.
- Quick enrollment and guidance when adding new states (SUI/SIT).
- Paycom
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP Workforce Now go as expected?
Yes
Would you buy ADP Workforce Now again?
Yes
Comments
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