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Mediocre
October 05, 2021

Mediocre

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP WFN for payroll, benefits administration, and onboarding. Overall, it works pretty well. Service can be varying at times and some implementation experts do not provide the best service. At times, it can be hard to get an answer. However, it does provide solutions that are helpful to automate manual processes.
  • Automated payroll tax filing
  • Service team
  • Ease of use
  • Learning how to use it
  • unknown
It's in the middle.
  • QuickBooks Time
It was okay.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Sometimes good, sometimes bad
It works well if you have a lot of employees and have the money to automate items.

ADP Workforce Now Feature Ratings

1.9
Employee demographic data
2
Employment history
2
Job profiles and administration
1
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
2
Organization and location management
3
Compliance data (COBRA, OSHA, etc.)
2
2.0
Pay calculation
1
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
1
Benefit plan administration
4
Direct deposit files
1
Salary revision and increment management
3
Reimbursement management
Not Rated
2.0
Approval workflow
2
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
1.3
View and generate pay and benefit information
1
Update personal information
1
View company policy documentation
2
Asset Management ()
Not Rated
1.5
Report builder
2
Pre-built reports
1
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated