ADP is a great resource for both small and large companies
September 24, 2021

ADP is a great resource for both small and large companies

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP is utilized for our biweekly payroll processing throughout our entire company. We also utilize it for our benefits administration, annual performance reviews, and learning module.
  • Adapts to the changes needs due to government mandates.
  • Tax Filings.
  • PTO Accruals.
  • Customer service.
  • Streamlining assistance.
  • Mobile app.
  • Ability to track labor to bill accordingly.
  • Ability to receive government funds during pandemic.
The only complaint I have continued to get for the past 7 years is that Enhanced Time is not intuitive.
  • Benefits
For the most part, the process went smoothly. We had an issue with the original benefits implementation specialist, but once we were assigned to someone else, everything went great from there. It all depends on who you are assigned to.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Again, it depends on who you are assigned to. They are great at reassigning you if you are not happy with your current support person.
ADP Workforce Now is well suited for any company, small to large, due to its diverse offerings.

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Pay calculation
10
Support for external payroll vendors
9
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Report builder
7
Pre-built reports
5