Item: ADP Workforce Now
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

ADP Workforce Now is being used to process payroll, manage our employees timesheets, benefits, compensations and withholdings, amongst other features it has to offer.

Pros and Cons

Customer service.
Follow-up with phone calls to confirm issues have been resolved.
Provide information of updates of software in a timely manner.

Return on Investment

Process payroll in a timely manner.
Quick at resolving outcomes.

Scalability

ADP Workforce Now has made payroll processing easy to complete by providing step-by-step guides in the software. This applies to payroll processing, as well as other features of the program.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

ADP Workforce Now has improved tremendously by providing support and following up with clients when necessary.

I believe ADP Workforce Now is well-rounded and meets the needs of its customers. The pros of the software are easy navigation and user-friendly. The less appropriate scenario would be that ADP Workforce Now becomes a little complex when you can do the same thing in different areas of the software.

ADP in the works!

Overall Satisfaction with ADP Workforce Now