TrustRadius
AgoraPulse has it all!
https://www.trustradius.com/social-media-managementAgorapulseUnspecified8.5351101
Bronwyn Cook profile photo
June 23, 2016

AgoraPulse has it all!

Score 8 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

I use AgoraPulse mainly for publishing and social analytics, however there are quite a few more features to be explored within the tool! It's great for managing multiple social profiles and gives me all the data I need in one place - a great time saver!
  • Social publishing.
  • Great for monitoring various social profiles across different platforms.
  • Reports provide great data.
  • Would like to be able to eventually upload more than one image per update.
  • Would also be able to like to edit images within publishing without having to repost with a revised image.
  • The main positive is the level of reporting and data provided, allowing me to better analyse activity and revise social strategies going forward.
AgoraPulse combines publishing with analytics, which many other tools don't seem to do as well. It's very easy to use and worth the investment.
Would definitely recommend to anyone managing multiple social accounts looking for a more time efficient way to monitor and publish to various channels. Not many tools combine publishing with analytics so AgoraPulse has been a great option for me!

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Content planning and scheduling
9
Audience targeting
8
Workflow management
9
Customer interaction histories
9
Bulk actions
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
Twitter
9
Facebook
9
Instagram
9
Campaign success analytics
9
Real-time tracking
9
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

Using AgoraPulse

1 - I'm a self-employed Social Media Consultant - the tool allows for great multi-tasking and for me to organise updates with ease!
1 - The tool is very simple to use - if you can manage your social accounts with ease AgoraPulse will be a breeze to manage!
  • Publishing
  • Analytics
  • Monitoring

Evaluating AgoraPulse and Competitors

Yes - Hootsuite - needed a tool that combined publishing with quality social analytics data.
  • Product Features
  • Product Usability
  • Analyst Reports
I was looking for a tool that provided me with easy-to-read analytics data that can help with client reporting, so far AgoraPulse seems to tick all the boxes I need!
I wouldn't really as I trialled quite a few different tools before deciding on AgoraPulse.

AgoraPulse Support

Any queries I've had have been answered quickly and in a very friendly manner.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
When I initially began trialling the tool I had some setup queries which were answered quickly and clearly.

Using AgoraPulse

I've found it very easy to setup and use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Activating social channels
  • Publishing
  • Reporting