We're using Airtable for knowledge, process, and records management as our research center grows to include more proposals, projects, people, publications, and presentations. A relational database management system allows us to keep track of the relationships between each of these with up-to-date records. University and funding agency guidelines expect us to retain records for reporting and we had been doing this in Google Drive
, particularly Google Sheets. As we scaled up, records in Google Sheets became less manageable as new records were added that weren't properly linked. Airtable allows us to structure fields and relationships but is as easy to use or easier to use than Google Sheets.