Airtable# Best CRM# Create # Manage # Happy clients
Sunny Singla | TrustRadius Reviewer
November 19, 2019

Airtable# Best CRM# Create # Manage # Happy clients

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Airtable

Our organization uses Airtable for managing database spreadsheets, which is the best way to manage the data and tasks. Our organization uses it throughout all the departments. It addresses the major business problems of managing the data and CRM for managing customers and projects. All the uses can track the progress, and deadlines can be set accordingly.
  • Airtable is an excellent CRM tool. Helps in managing data in the form of spreadsheets and task management. All tasks are well managed with all details and deadlines.
  • It is used for Project Management, where all team members can track project progress and work within defined deadlines.
  • Another major strength is that data is managed by key values, one to one or one to many relations.
  • One significant missing functionality is the lack of communication modes for internal communication using Airtable.
  • Synchronization of data sometimes results in a violation of integrity.
  • Airtable has its application version for both android and IOS; IOS application needs major revisions as it has a lot of crashes.
  • The productivity of our team in terms of development or project management is enhanced — results in high ROI.
  • The clients can also track the progress of the project and be part of team, results in good return and high-quality development.
  • Our team never miss deadlines now, we complete each task within time with the help of Airtable reminders, results in great return.
Airtable stack up against major market competitor tools as it provides a unique way of representing data in the form of spreadsheets, which is very easy to understand, and anyone can efficiently work on it. Also, its hybrid cloud provides enough data security. The unique user-friendly CRM interface is easy to use without much hassles makes Airtable able to stack up well, among other tools.
I am impressed by the support provided by the Airtable team. For each query or any issue raised by the user, there are multiple ways of contacting them. One way is email. They reply within 24 hours, or the second way is customer support. Customer support is available for users in chat or telephonic phone or both. You can opt for any communication mode.

Do you think Airtable delivers good value for the price?

Yes

Are you happy with Airtable's feature set?

Yes

Did Airtable live up to sales and marketing promises?

Yes

Did implementation of Airtable go as expected?

Yes

Would you buy Airtable again?

Yes

Airtable is best suited, where multiple members are managing a single project. In this case, all members are working, and different commit versions. Also, each member needs to track the progress of another member, and a review of the deadline is essential for every task. In this case, Airtable is very well suited. Airtable report generation is in business format, i.e., ready to use.

Airtable Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
9
Scheduling
10
Team Collaboration
10
Support for Agile Methodology
9
Support for Waterfall Methodology
4
Document Management
9
Email integration
9
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
8