Reinvent Conference Calling with Chime
August 23, 2020

Reinvent Conference Calling with Chime

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Amazon Chime

Amazon Chime was introduced in our team as a collaborative tool for conducting meetings over audio/video calls, chats, sharing files, and even meet with folks outside our organization. It is still in beta mode but it has helped a lot in making the increased virtual conversations happen real fast. It is lightweight and helps erase the problem of loading times as well as having more than a stipulated number of people on board at one time.
  • Pay for only what is used. No long term contracts or upfront payments, comes with a basic feature also which is free of charge which was used in initial testing phases.
  • Unlimited person to person connects—screen share, call, file share, remote control.
  • Tight security management, user control, and admin reporting.
  • Integration with Okta for MFA.
  • Not many, pricing is something that is complex to understand as it has different prices for different types of features.
  • Unlimited number of attendees in calls.
  • Remote screen sharing helped with white boarding.
  • Integration with Slack helped in file sharing and communication.
  • Single sign on enabled easy integrations.
Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Amazon Chime was brought on as a beta software with 100 odd people in my team. For initial setup, we reached out to Customer Support and they're very helpful at each step and making us get used to the Chime collaboration tool. They were able to give us walkthroughs of various integrations the Chime supports: remote control, screen share, audio & video calls, etc.

Do you think Amazon Chime delivers good value for the price?

Yes

Are you happy with Amazon Chime's feature set?

Yes

Did Amazon Chime live up to sales and marketing promises?

Yes

Did implementation of Amazon Chime go as expected?

Yes

Would you buy Amazon Chime again?

Yes

Integration with Slack, which is most welcome as we're able to start calls from within Slack. AWS CloudTrail integration. Single Sign-On helps with user management and data integrity without users having to do much of the troubled sign on at every interface. User reports are another useful feature for the admins.

Amazon Chime Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
7
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
10
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated