Articulate 360 is a tremendous eLearning creation tool.
December 16, 2019

Articulate 360 is a tremendous eLearning creation tool.

Richard Avenius | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Articulate 360

At Kerauno, we currently use Articulate 360 to create eLearning modules that go above and beyond the functionality provided with our LMS's content creation tools. While it is used solely within our training department, we have actually used it to create animations and whole product walkthrough videos that other departments find useful as well.

Pros

  • Articulate 360 is very easy-to-use and user friendly, while in no way sacrificing functionality. Comparable tools like Captivate have a much steeper learning curve and don't provide as polished of a user experience.
  • Articulate 360 creates incredible interactive training courses. Using a variety of different elements, you can create animations, videos, and card-based courses that allow users to interact directly with the content.

Cons

  • Articulate 360 has some problems uploading and synching audio files, particularly audio that is recorded in stereo. When we uploaded some audio files that were recorded in stereo it created a weird echoing effect that we couldn't get rid of until we converted all of the audio files to mono.
  • While this may sound too persnickety, the control scheme of Articulate 360 matches that of a Microsoft product rather than that of a tool from the Adobe suite. While this is in general more user-friendly than most other programs, selecting multiple items in this tool can sometimes be a challenge as they need to be completely surrounded by the selection field.
  • This tool allowed us to quickly create immersive interactive eLearning modules and upload them onto our LMS for distribution. Essentially, it allowed us to replace several of the courses that we were teaching in-person and provide a more cost-effective scalable alternative.
  • In a pinch, this tool allowed us to create video content without having to purchase additional video editing and animation software. While this was a fairly short-term gain, it was really helpful and saved our company the cost of an additional software license.
Articulate 360 provided a better experience than any of the other software programs out there that offered similar functionality. It was far easier to use than something like Captivate, while being similarly feature-rich. At the same time, it didn't lack the features of programs like iSpring and allows users to create more complex interactive learning environments. Overall, it sits in this perfect middle ground between a user-friendly solution like iSpring or Brainshark, and a feature-focused offering like Captivate.
While using Articulate 360, I once encountered an error where the backup functionality of the tool would essentially lock me out of the version of a course that I was working on and force me to create a new version of the file each time I saved. The articulate response team was so responsive. After submitting my support ticket, they contacted same-day via email to learn more about the problem. Within two business days, they had me on a call and were remotely accessing my environment to help correct the problem. The support for this product is top-notch and far beyond what I expected.

Do you think Articulate 360 delivers good value for the price?

Yes

Are you happy with Articulate 360's feature set?

Yes

Did Articulate 360 live up to sales and marketing promises?

Yes

Did implementation of Articulate 360 go as expected?

Yes

Would you buy Articulate 360 again?

Yes

Articulate 360 is a fantastic tool for creating interactive electronic training courses quickly and efficiently. The program lets you quickly jump from video element to text card to quiz seamlessly and efficiently. This tool does, however, require a basic understanding of a layered creation approach as well as some familiarity with timeline based creation tools. If you aren't familiar with either of these elements, this might not be the best tool for you.

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