Atera is the best value for price and includes all the needed features for any IT professional
March 05, 2021

Atera is the best value for price and includes all the needed features for any IT professional

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atera

We use Atera to remotely manage the computers in our branch offices. Our IT department uses the tools Atera provides to monitor and manage workstations in our offices across the county. Atera makes custom updates and runs custom scripts across local and remote systems easily with one command in the admin console, which saves time and IT resources.
  • Running scripts across devices
  • Detailed view of hardware stats with alarm thresholds
  • Remote control
  • The device list could have a better sorting option to display the devices in the order you want (e.g., alphabetically)
  • Saves me time; no travel required; saves money
  • Makes remote management easier
  • Perform the same task on multiple machines simultaneously
There were many other products that I looked at, none of which I remember now. I found Atera and never looked back. They way that Atera prices their service is unique to the industry and they can offer fair prices that make sense for the platform. Setup of service is trivial--just a simple install. That's the hardest part of getting set up.
Remote monitoring and administrative tasks are made easy with Atera. The ability to upload your own custom scripts is great and the library of scripts available from the community is amazing. If you need something, there's a good chance someone in the community needed to do that too and there is a script you can use to do it.
This is really a standout feature compared to the rest of the products in its space--a fixed-price platform with the tools and features available I couldn't find anywhere else.
Splashtop Remote Support, Google Workspace (formerly G Suite)
You can do pretty much anything you could if you were sitting in front of the machine through Atera--remote support, remote control, hardware diagnostics and stats, custom scripts run with admin rights, software installation, etc.

Atera Feature Ratings

Remote monitoring
Network device monitoring
Patch Management
Policy-based automation