We can now help small companies in a big tech way
March 15, 2021
We can now help small companies in a big tech way
Score 9 out of 10
Vetted Review
Overall Satisfaction with Atera
We are a small IT service provider and use it to serve our customers. It is great in remote assistance, asset tracking, and easy helpdesk functions like ticket follow up.
- Remote control
- Patch management
- Ticket follow up
- NO mobile management.
- Anti-virus overview in a separate window.
- No need to buy separate tools.
- Per technician license, extra clients do not have impact on budget.
- During Covid lockdown, we could monitor our customers.
We used SolarWinds before. The price is lower at Atera and ease of use is much higher at Atera. The transition was really smooth and help can be found locally.
Our client computers are always up to date, thanks to the patch management. This takes time in travel and the amount of PC a technician can support.
We can now help smaller companies without them having to pay a high monthly price per PC.