The best cloud-based remote monitoring and management (RMM) software.
Updated March 25, 2023

The best cloud-based remote monitoring and management (RMM) software.

Ali Ikram | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atera

Atera RMM is a top-performing cloud-based RMM software that is ideal for managing and monitoring servers and clients remotely. It is notable for its fast remote connections, easy installation process, and efficient patch deployment capabilities. Overall, it seems to be a reliable and convenient tool for businesses looking to streamline their remote management processes.

Pros

  • Remote Connection
  • Patch Deployments
  • Client Monitoring

Cons

  • Manually assign user friends name to clients
  • Quick remote to client buttons on main dashboard
  • Improved efficiency and productivity due to time saved through IT automation using Atera RMM.
  • One click install feature save lots of time
  • Overall this RMM is good for its price
I provide remote support to clients working outside the hotel. This suggests that Atera RMM is a reliable and user-friendly tool for managing remote IT support tasks
Atera RMM has been a valuable tool for this business as it enables them to remotely fix most of the issues with workstations located all over a large island. This suggests that Atera RMM is highly effective for remote management and troubleshooting tasks, making it an ideal solution for businesses with a geographically dispersed workforce. However, no specific features or highlights of the software have been mentioned in this review.
Atera RMM offers a wide range of features and functions that are notably faster than any other remote monitoring and management (RMM) software I have used in the past, with a tenfold increase in capabilities.

Do you think Atera delivers good value for the price?

Yes

Are you happy with Atera's feature set?

Yes

Did Atera live up to sales and marketing promises?

Yes

Did implementation of Atera go as expected?

Yes

Would you buy Atera again?

Yes

One of its key highlights is the ease with which it allows users to create hardware inventory, which can be a major time-saver for businesses managing a large number of devices. Additionally, the ability to install to new clients with just one click is a significant advantage for businesses that need to quickly set up and manage new devices. Overall, Atera RMM seems to be a highly efficient and user-friendly tool that can help businesses streamline their IT management processes.

Atera Feature Ratings

Remote monitoring
3
Network device monitoring
3
Patch Management
3
Policy-based automation
3

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