Atera is a breath of fresh air in a space that requires long contracts, hard to use software and lack of support
March 22, 2023
Atera is a breath of fresh air in a space that requires long contracts, hard to use software and lack of support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
Atera is our central management portal for our clients. We use it to keep track of tickets, monitor hardware and record information about our clients.
- Hardware Monitoring
- Remote Services
- Complete integration
- Third Party Add-ons
- Billing itemization for ad hoc support calls
- Reliability - Service has been slow or down a lot lately
- Atera has allowed us to be creative in the way we price our plans to customers
- Atera saves us a lot of time when it comes to setup and configuration, deployment of software and just overall management.
It works perfectly for our needs. It keeps our employees on one application most of the time and lowers the requirements for training etc.
The other products are bulky and just hard to manage. Nobody really understood how they were supposed to function.
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes