Item: Atera
Rating: 8
Author: Hiba Maryam

Overall Satisfaction with Atera

Use Cases and Deployment Scope

Atera is the best, for remote monitoring and automation. I handle end user support and system performance assessments. Its simple setup and browser based access make deployment quick.

Pros and Cons

Pros

AI driven debugging cut the time it took to solve problems by 70%.
User based licensing lets you connect devices unlimitedly.
Works perfectly with outside tools and current systems.

Cons

Support and the mobile app are conspicuously absent.
Though it still lacks complex features like scheduled tickets with a ticket number, the ticketing tool has gotten better.
The status depiction needs work to indicate development and detailed mistakes.

Return on Investment

With infinite devices, the user based licensing saves a lot of money.
Automation tools lowers the manual labor required.
Efficiency is raised via real time tracking.

Usability

I found Atera to be really simple. There is simple UI and easy navigation. The automation tools save time generally by making repeated chores a thing of the past.

Other Software Used

SAP Integration Suite, Microsoft Azure, Google AdSense

For IT teams needing a complete solution with fast setup and strong automation capabilities, I would suggest Atera. If you need a simple interface then this is useful for you. If you need strong assistance or capabilities, you might have to search elsewhere.

Atera Feature Ratings

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How Atera transformed my IT operations!

Overall Satisfaction with Atera

Use Cases and Deployment Scope

Pros and Cons

Pros

Cons

Return on Investment

Usability

Key Insights

Do you think Atera delivers good value for the price?

Are you happy with Atera's feature set?

Did Atera live up to sales and marketing promises?

Did implementation of Atera go as expected?

Would you buy Atera again?

Other Software Used

Likelihood to Recommend

Atera Feature Ratings

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