A great tool for large distributed agile teams to collaborate, create and maintain business logic and more
July 20, 2016

A great tool for large distributed agile teams to collaborate, create and maintain business logic and more

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

I'm currently working at Velocity Partners, an off-shore company based in several countries and we provide custom development services to US companies. Our main added value is being agile, and being agile requires the right skills and the right tools. Confluence is for most part the best agile tool I have worked with so far. It provides a way to place documentation in one unique place making it available for large distributed teams. This tool has great integrations with other tools of the same family like Bitbucket and JIRA.
Most importantly, you are not forced to only use the Bitbucket family tools but it provides ways to integrate with different third party platforms. If you are a team manager you can gain access to metrics that allow you to know at every time who's working on what. Assets like documents can have a versioning control.

Pros

  • Storing sensitive business logic documentation
  • Control versioning of assets
  • Providing metrics of the activity of every user
  • Advanced search features
  • Custom search filters per user
  • Integration with other Bitbucket family products such as JIRA
  • Integration with source control systems based on git

Cons

  • They could provide support for more languages regarding the document where you have to add source code.
  • When you submit a new ticket regarding an improvement it has to reach a minimum amount of votes and sometimes when they do, they are ignored.
  • All the impact I have had from using Confluence has been positive.
  • Being able to have large distributed agile teams supported by confluence is the main plus.
  • Being able to store and collaborate on creating business documentation is a great plus for using this tool.
The only similar tool I have seen around is Trello. Trello is a fine tool, but for large agile teams there's no point of comparison. Trello simply allows us to place some tickets like JIRA and some basic comments, and that's it. Confluence and its family tools like JIRA provide timelines, comments, users, documentation and more.

Confluence is well suited for companies that work with software. For a mid to big size business, it's a perfect fit. For small companies maybe it won't be such a good fit because of the pricing and if you don't have a big team it isn't worth.

I would say in my opinion that every company that wants to be agile should start using products like Confluence due to all the metrics, source control for documents, document storage, user control and third party integrations it provides.

Confluence Feature Ratings

Task Management
10
Mobile Access
6
Search
10
Visual planning tools
8
Notifications
10
Discussions
10
Surveys
6
Internal knowledgebase
8
Versioning
6
Document collaboration
10
Access control
8
Advanced security features
6

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