Overall Satisfaction with Atlassian Confluence
Confluence is primarily used in the organization for documentation. Confluence is utilized to access information about our hardware and software solutions in a convenient location. It provides new and old employees the ability to gain information about an area that they may have questions about. It creates an area to provide a more in depth well of knowledge about a particular area or topic that is not documented elsewhere due to a lack of a solid structure.
- Quick way to document knowledge.
- Easy to access and navigate.
- Provides updates on latest documentation.
- Customizable.
- Searchable.
- Would like if it integrated into Office 365.
- Navigation is a bit limited for exploring.
- Built a solid knowledge base that employees can access.
- Up to date on latest documentation that is added.
- Simple and quick access to information.
Atlassian Confluence is a simpler platform than Microsoft SharePoint, which is good and bad. It is much easier to use and has less overhead than SharePoint, which makes it ideal for quick documentation and sharing knowledge. If more advanced features and document sharing are required, then we utilize SharePoint instead. Atlassian Confluence is more suited toward a wiki type of documentation.