Simplicity at its core
Updated September 24, 2019

Simplicity at its core

Kaleb-John Loo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Confluence

Atlassian Confluence is simple to use. It is easy to navigate the information base, especially with the search functionality. It provides useful update information in a non obstructive way. It has a simple organization system as well. Entering information is also very easy to do and allows users to present the information is an easy to digest format.
Confluence is primarily used in the organization for documentation. Confluence is utilized to access information about our hardware and software solutions in a convenient location. It provides new and old employees the ability to gain information about an area that they may have questions about. It creates an area to provide a more in depth well of knowledge about a particular area or topic that is not documented elsewhere due to a lack of a solid structure.
  • Quick way to document knowledge.
  • Easy to access and navigate.
  • Provides updates on latest documentation.
  • Customizable.
  • Searchable.
  • Would like if it integrated into Office 365.
  • Navigation is a bit limited for exploring.
  • Built a solid knowledge base that employees can access.
  • Up to date on latest documentation that is added.
  • Simple and quick access to information.
Atlassian Confluence is a simpler platform than Microsoft SharePoint, which is good and bad. It is much easier to use and has less overhead than SharePoint, which makes it ideal for quick documentation and sharing knowledge. If more advanced features and document sharing are required, then we utilize SharePoint instead. Atlassian Confluence is more suited toward a wiki type of documentation.
Atlassian Confluence is well suited for managing a knowledge base for an organization. It is easy to search for information that one may need about a particular project or subject. It is, however, more of a wiki and less of a document management platform, so if there is a need to manage heavy documents, then this may not suit that need.

Confluence Feature Ratings

Mobile Access
Internal knowledgebase
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Access control
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

Atlassian Confluence Reliability

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

Integrating Atlassian Confluence

Atlassian Confluence can be integrated into common Atlassian tools. It is easy to do this and provides greater functionality among the integrated products. Atlassian also has a portal that can be used to navigate between its different product lines through one easy to use web page. This allows for continued quick access to all of the tools needed to get work done.