Item: Atlassian Confluence
Rating: 7
Author: Siddique Chaudhry, CCSK

Use Cases and Deployment Scope

Atlassian Confluence is being used by the entire organization and customized per department. We use it for reviewing and updating documentation including security policies. It is a great source for collaborating with multiple teams to get items approved.

Pros and Cons

Document storage
Diagrams
Note taking

Diagram tool isn’t great
App isn’t great
Can load slowly

Return on Investment

Easy to share and format and has centralized reporting.

Alternatives Considered

SpringCM, DocuSign and Google Drive

Atlassian Confluence is much better for collaborating than these tools.

Support Rating

Support is quick and easy to work with every time you reach out.

Key Insights

Do you think Atlassian Confluence delivers good value for the price?

Yes

Are you happy with Atlassian Confluence's feature set?

Yes

Did Atlassian Confluence live up to sales and marketing promises?

Yes

Did implementation of Atlassian Confluence go as expected?

Yes

Would you buy Atlassian Confluence again?

Yes

Other Software Used

Jira Service Desk, Google Drive, Slack

Likelihood to Recommend

If you have an organization that needs to document security policies, it’s a great file repository for all staff to access. The access can be limited as well.

Atlassian keeps your organization organized!

Overall Satisfaction with Atlassian Confluence