AvaTax and 3dCart plug and play
Updated April 17, 2019

AvaTax and 3dCart plug and play

Bruce Butler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

Our company has Nexis in 12 states. Prior to using AvaTax, the tax calculation was done manually. This was very prone to errors as we could not account for all of the taxing districts and certainly could not keep up on changes.

It was the establishment of our e-commerce web store that got us started with AvaTax. It easily integrated with our 3dCart store software. The on-boarding process was quick and easy. All of our online transactions were done automatically and accurately.

We then purchased the API option and developed an interface from our ERP system to pull the tax rates from AvaTax. Now even our offline sales are calculated with 100% accuracy. No more manual tax tables.
  • Accurately calculates the appropriate sales tax for every transaction.
  • Tax tables are updated constantly so we don't have to worry about it.
  • Works with our ecommerce software as well as our ERP system.
  • None offered. AvaTax works for us.
  • Prior to AvaTax, we were not in compliance.
  • AvaTax has eliminated the need to research and make changes to tax tables.
Works great with 3dCart e-commerce software.
  • 3dCart ecommerce software
  • Conetic 6 ERP software
With 3dCart it was just an add-on plug-in. The AvaTax onboarding team got us up and running in minutes.

The API used to integrate our ERP was straight forward. Coding, testing and go-live in under 30 days.
It just works.
We do not use the other capabilities.
AvaTax is a must for any business that sells taxable goods and ships them to their customers across their state or across the country. I would say it is not as well suited if you only sold product out of your storefront as you would know your tax % to charge.

Using Avalara

3 - Marketing - eCommerce support. Set up the integration with 3dcart, our eCommerce software.
Accounting - assistant. Uses AvaTax to verify tax when doing billing.
Accounting - accountant Uses AvaTax to verify tax when doing billing.
1 - Marketing - ecommerce support. No special skills, just basic internet browser point and click. AvaTax was easy to set up.
  • Calculate tax for online purchases
  • Calculate tax for offline purchases
  • Tax reporting
  • Currently evaluating Cert. Capture and tax filing services
It was easy to implement and it just works!

Evaluating Avalara and Competitors

  • Price
  • Product Usability
  • Third-party Reviews
In my opinion, it was the only tax calculation software out there that integrated with 3dcart at the time.
I would not want to have to do it again because it just works and the price/value is acceptable. If I did, I would search for available integrations, read the reviews, compare the pricing and make the move.

Avalara Support

They find problems before my customers or I do. Then fix them in real time.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response

Using Avalara

Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Tax Calculation
  • Integration with eCommerce system
  • API integration with our proprietary accounting software

Business Impact

We could not be an online eCommerce business without it.
They take care of monitoring the tax changes in the 10,000+ taxing jurisdictions - so I don't have to.