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Platform optimized for meetings and audio and video calls.
July 15, 2022

Platform optimized for meetings and audio and video calls.

Rafael Oliveira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avaya OneCloud UCaaS

We called Avaya OneCloud UCaaS from Avaya Spaces on our day at work. It has been a great ally since the beginning of the COVID-19 pandemic because we were quarantined at home and we had to do online meetings, audio and video calls, and chat to communicate with each other. Avaya Spaces has been the solution that has improved collaboration and productivity over the last 2 years. It is cloud software that does not depend on any application or software installed on the device and allows you to hold high-quality virtual meetings and interact with participants with chat, presentations, polls, and other things.
  • Unlimited video conference rooms with admin control.
  • Simultaneous recordings in high resolution.
  • Interactions between participants with voice, video, and chat.
  • All in the cloud and not dependent on apps.
  • Fast and efficient technical support.
  • There are no reports of errors and problems on the platform during uses.
  • It can improve the function of creating sub-rooms within the main ones for audiences.
  • Positive: Improved communication from anywhere with secure, virtual rooms.
  • Positive: Allowed online training to be carried out.
  • Positive: Team integration even at a distance.
Technical support was used very few times. Calls were resolved quickly and without complications. Avaya's team of engineers is experienced and multilingual.

Do you think Avaya UCaaS delivers good value for the price?

Yes

Are you happy with Avaya UCaaS's feature set?

Yes

Did Avaya UCaaS live up to sales and marketing promises?

Yes

Did implementation of Avaya UCaaS go as expected?

Yes

Would you buy Avaya UCaaS again?

Yes

For our hybrid scenario, it was ideal and perfect. We have been working most of the time from the home office during these last 2 years and the Avaya Spaces platform has been fantastic to allow collaboration between us employees and also our users and customers. Rooms have no time limit and can be quickly saved to the Avaya cloud and viewed and downloaded at any time. The rooms support more than 500 people at the same time and even allowed us to carry out training and capacity building in the company and receive partners online.