Communicate easily using Basecamp
December 10, 2019

Communicate easily using Basecamp

Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We have a Ceridian Dayforce user group that is being administered via Basecamp. I am a part of the group and it is only being used to facilitate communication with the group members. Basecamp is a good tool that integrates information from all questions initiated. It is a good repository of past information.
  • Easy to add new users and access user information.
  • Easy to integrate with email.
  • Data is organized well in Basecamp, by new discussions, calendar, projects etc.
  • Base camp is good for communicating with other users but not apt for project management.
  • It lacks advanced features in project management like milestones, and schedule charts.
  • Many reports or files can be stored within the system and accessed easily. But it is difficult to filter files by document type.
  • Whenever I have a problem, I can seek insights from multiple users.
  • It is good to facilitate training.
  • Events can be easily managed.
Managing communications via the Basecamp user group is very similar to Linkedin or Facebook. It is easy to create events, control access rights, create posts or discussions that are viewable only by a limited audience.
I joined a group that was already existing, hence I was not involved in the purchase or selection process in evaluating other products.
We have never called or emailed a representative in customer support. While signing up in Base camp, I did review the training materials available to all new users. It was helpful in navigating through the tool. I also used the online help when I was not able to find information.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

Yes

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

It is a good tool that integrates information from multiple users. It is great to connect with other users. I can review discussions by date if I have been away for a long time. It is easy to view and add comments in response to other questions.

If a question or response is unsuitable for the group, it can be dismissed.

Many consider Basecamp to be a project management tool. In my opinion, it should not be used for project management.

Basecamp Feature Ratings

Task Management
6
Resource Management
7
Gantt Charts
Not Rated
Scheduling
7
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
7
Support for Waterfall Methodology
7
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
7
Change request and Case Management
10
Budget and Expense Management
8
Invoicing
7
Integration with accounting software
Not Rated