BigCommerce a great hosted e-commerce solution.
January 29, 2019
BigCommerce a great hosted e-commerce solution.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction with BigCommerce
BigCommerce is being used as a hosted e-commerce solution for clients selling products online for small and medium-sized businesses and accepting online payments for products sold. BigCommerce is a good solution for e-commerce hosted website solutions when self-hosted is not wanted or not an option and is easy to get set up.
- Excellent customer service, I was very pleased at how helpful and responsive they are.
- Fairly easy and straight-forward setup.
- Bulk edit feature is awesome (not all ecommerce solutions offer this).
- Customization limitations, but that's an issue with any hosted solution.
- Updates can sometimes be slow in coming.
- Fewer free themes since last big update which with the limitations on customization means you're spending more out of pocket besides the slightly high monthly fees for a theme that still will need to be customized to properly fit a client's branding.
- Online Store
Integration with MailChimp was fairly easy to setup, no real problems and it collects email address for newsletters as expected. Integration with Paypal was seamless as well. I have not set it up with any other integration tools at this time, but knowing that customer service is always helpful I have no concerns that if there is an issue it will be easily resolved.
- Ability to get an e-commerce hosted website solution up and running for a small business quickly and easily with various payment solutions easily integrated.
- Easy checkout process for customers makes them happy.
BigCommerce I think is easier to use than Shopify for a hosted solution, but Shopify does offer more customization. Both are way better than Squarespace. For self-hosted I prefer WooCommerce for small to medium shops and Magento for large shops. Overall BigCommerce is a decent hosted solution for a small to medium sized e-commerce business.
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