BigCommerce was the right choice for our established, yet continually growing business
June 20, 2019
BigCommerce was the right choice for our established, yet continually growing business
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with BigCommerce
BigCommerce is our global eCommerce platform for 7 eCommerce sites. This includes 5 currencies and 4 languages. The eCommerce team manages BigCommerce. It addresses our need for a revenue-generating eCommerce platform, serves as our brand flagship store, and is the keystone to our company-wide marketing activities. Brand campaigns and product launches originate on our BigCommerce storefronts. The success of our website is indicative of the success of our company as a whole. Our site allows us to gauge demand and customer concerns quickly after launch and before most retailers carry our products.
- Customer service and account management.
- Easy to use admin portal for business users.
- Easier to customize than the competition.
- International: multi-language/multi-currency.
- More robust coupon/promotions engine.
- More robust reviews experience.
- Lower development costs.
- Higher conversion through one-page checkout.
- Quicker go to market.
$10 to $50 million
We utilize an API integration with our OMS, ERP, and PIM.
We initially narrowed down our search based on the features that we needed and our belief that the platform would have them. This was in addition to SLAs, support, etc. We came down to Shopify Plus and BigCommerce Enterprise. At the end of the day, we felt that we would get better service with BigCommerce than Shopify and that we would be able to be involved in the process of adding new features as opposed to being just a number.