Big Commerce is the Best E-Commerce Platform for In-House Business Website Management!
August 12, 2019
Big Commerce is the Best E-Commerce Platform for In-House Business Website Management!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Pro
Overall Satisfaction with BigCommerce
BigCommerce hosts the company's main e-commerce website. It is used across the whole organization. It is the main sales platform.
- BigCommerce is easy to set up and use.
- BigCommerce has excellent customer support.
- BigCommerce integrates well with many apps.
- BigCommerce offers many payment options.
- BigCommerce integrates well with other sales channels.
- I have issues with the blog commenting and page commenting that have never been resolved. I'd like to see that done better. That's my biggest complaint.
- Analytics are a little creaky. It's a little hard to access and interpret some statistics, and I don't find the admin interface to it particularly easy to view/use.
- Having my business email hosted at Big Commerce would be a really nice addition.
- Being able to do all my accounting through BC would be great too, so I wouldn't have to pay for additional software to handle my business.
- It allows me to manage my own website without depending much on developers, which is the main reason I went to BC. That is a huge savings in time and money.
- I can't say that BC has helped me increase traffic to the tpet.com website (as opposed to other platforms I have used--Magento, WordPress, custom). I can't say that it hasn't, though, either. I can't differentiate BC impact on that versus other factors. I know that traffic is a lot less than it used to be, but that's probably not the platform's issue. Nevertheless, I can't say that BC has helped me with that, either.
$20,000 to $100,000
I don't know what an API is. If your question had used the words instead of the acronym or had explained it briefly, I could answer this question. Maybe I don't use that.
- For Teacher's Pet Publications, I have had an e-commerce website since 1996 or 97. I used Magento for about 10 years, I used Word Press for a year, and years ago I used something called Mail Order Manager. I have also used custom platforms via developers.
- Magento offered many options and worked well, but it required the use of a developer to make some changes that are more easily done in Big Commerce. Integration with other apps and channels is better in BC than Magento. Magento is a little more robust and a little more geared toward developer use, but I like that BC is geared toward business-owner use. Integrating some third-party software is not possible in BC, whereas it was in Magento.
- Building my own Word Press site was not difficult. The problem with that was keeping updated all the apps and features I wanted to have. That was a pain in the neck. The eCommerce integration was not nearly as good as BC's either.
BigCommerce Feature Ratings
Using BigCommerce
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Store setup
- Product management
- Page-building
- Organization of products in the admin. No way to make folders of products; it's just one big list
- Shipping options on products that have both downloadable and shippable components.
- Analytics are not as easy as they could be.
Yes - I think so. I know that my store works pretty well on mobile devices, and I do not have to create a separate "mobile store."