Over 10,000 products? BigCommerce can handle them with ease.
August 15, 2019

Over 10,000 products? BigCommerce can handle them with ease.

Merritt Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

BigCommerce hosts my e-commerce website. It is used primarily by the sales department. BigCommerce allows me to host a customized e-commerce website with thousands of auto parts for a reasonable price. I chose it because they offered easy importing and exporting of products via a CSV file.
  • Handles large numbers of products very well. I have over 10,000 individual SKUs in my store.
  • They charge by sales volume. I have a large catalog but low sales volume so this works well for me.
  • Integrate a Google Shopping feed tool. I use Sales and Orders to feed my products to Google now but it is not very good and does not include all BigCommerce fields.
  • Add search by SKU number exact match in the product area.
  • Add ability to customize search behavior in the website header search tool, such as exact matches, AND, OR, etc.
  • We are now attracting more local customers because our website is showing up in their Google searches.
  • We can now direct customers who call us to our own website for purchase and browsing. We used to only have our products listed online on eBay.
  • I love offering customized discounts. BigCommerce makes it easy to customize any aspect of a sale or discount code.
I give a 7 because the website framework does not have more custom options available. I feel I will have to move to a completely custom website in the future.
My developers used the API to provide a custom search tool. I sell auto parts, so we needed a search filter for Year, Make, Model, and Engine. In the future, I would like to use the API to download orders to our local inventory software, as well as perform other product editing functions.
Other products I looked into either required too much expert coding to set up a website, or they were too simple and did not allow bulk product imports via flat file. BigCommerce fills the space between enterprise level and very small business well. It's a great platform for Small-Medium sized businesses.
If you have a large existing product catalog to import, BigCommerce can get you up and running VERY quickly.

If you need a very large amount of customization of your website, BigCommerce is not for you. Their framework is great, but not every part has the ability to change.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
7
Bulk product upload
10
Branding
6
Mobile storefront
10
Website integration
10
Visual customization
7
CMS
6
Abandoned cart recovery
10
Checkout user experience
7
eCommerce security
10
Promotions & discounts
8
Personalized recommendations
5
SEO
8
Order processing
8
Inventory management
10
Shipping
6
Custom functionality
4