Excellent shopping cart solution!
September 12, 2019

Excellent shopping cart solution!

Steve Howard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

BigCommerce is our primary software for our online sales website where we get about half of our revenue for the company. It is easy to use and makes the job of setting up an e-commerce site without knowing a lot of technical information.
  • Our SEO increased right away when we started using BigCommerce.
  • Very easy to customize products including being able to offer multiple variations of one product.
  • We just started using BigCommerce shipping which has been a huge benefit for us.
  • I don't really have anything that I'm not satisfied with.
  • Our sales increased right away once we started using BigCommerce compared to our previous shopping cart solution.
  • Checkout was easier which resulted in higher conversion rates.
  • Website management has also been easier.
It works for small as well as large companies. The functionality can work for even large scale companies.
We don't really use this functionality at all. We just use one of the available themes from BigCommerce which has worked well for us.
BigCommerce is much more user-friendly and has customer service that is far above what we experienced from Magento.
BigCommerce accommodates stores that have a lot of product customization options. If a company has a store where there aren't a lot of variations there may be other options that would be better.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
8
Bulk product upload
4
Branding
5
Mobile storefront
7
Product variations
10
Website integration
8
Visual customization
7
CMS
7
Abandoned cart recovery
8
Checkout user experience
9
eCommerce security
9
Promotions & discounts
8
Personalized recommendations
6
SEO
9
Multi-site management
3
Order processing
6
Inventory management
5
Shipping
8
Custom functionality
9