Inexperienced Online Seller Learns BigCommerce
October 31, 2019
Inexperienced Online Seller Learns BigCommerce
Score 9 out of 10
Vetted Review
Software Version
Plus
Overall Satisfaction with BigCommerce
I use BigCommerce to run my daily selling operations across three channels and is the main platform for my business. The integrations and support have proven to be a great resource in growing and maintaining my business. It has helped me get over the intimidating prospect of building and maintaining a website.
- Their customer support is excellent. They always have an answer to any technical issues I experience.
- Integrating sales channels like eBay and Amazon was easy and you can manage them right from your BigCommerce dashboard.
- They offer a variety of website templates that can meet most eCommerce website needs.
- The admin dashboard is pretty advanced for someone who has never had experience operating an eCommerce platform.
- Certain templates don't work with payment gateways.
- Monthly prices seem a little high for limited features.
- It has helped me streamline orders from my various channels and bring them together in one place.
- Finding marketing tools that integrate with BigCommerece is easy and has helped me find website visitors other platforms have not.
- The average order value has increased since using this platform.
Less than $20,000
Setting up my business was easy and getting my website up and running took only a few days thanks to available integrations such as sales tax, subscription services, and fraud prevention software. I was able to find the exact integrations my business needed quickly and easily. Setup was challenging at first but I was able to learn quickly and get my site up and running quickly.
- Shopify and Squarespace
Though Shopify has an easy to use interface for the beginners in eCommerce, they charge an additional merchant fee for using a payment gateway other than their own. For a store like mine where margins are already slim, added fees and charges can really stack up. BigCommerce provides you with the ability to choose your payment gateway without added fees.
When compared to Squarespace, simply put, BigCommerce provides me with a much greater selection of apps, marketing tools, and website template customization.
When compared to Squarespace, simply put, BigCommerce provides me with a much greater selection of apps, marketing tools, and website template customization.