BigCommerce Rocks, I'd definitely recommend it!
November 01, 2019

BigCommerce Rocks, I'd definitely recommend it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

BigCommerce is an awesome platform for small to large eCommerce businesses. Their support is top-notch and the back-end is very intuitive. The features out of the box are pretty much what you'd expect from a platform such as this. They also have a decent amount of third-party apps that extend the functionality.

I've also found the articles they product to be very helpful to understand the nuances of online marketing. I would definitely recommend it to someone that would like to start an eCommerce business. We are using it as the sole platform for our eCommerce presence. The business problem it solves is selling products online, along with keeping track of our customers and products.

BigCommerce makes it easy to add new methods of payment as well. It only took a few minutes to add digital wallets to our storefront like Apple and Google Pay. It also integrates with Square POS, so we can import our products into the Square app for use at trade shows. Lastly, the ShipperHQ app is very robust and customizable to fit our needs. We're still tweaking the settings to hone in on the right shipping rates for us, but it offers a great solution for us and our customers.

Pros

  • Easily create and update products.
  • Add and manage users.
  • Intuitive analytics to see how well you store is doing.

Cons

  • No stackable coupon codes.
  • Items that are used in a product pick list can't have options themselves.
  • Makes marketing easy, by getting the development process out of the way.
Seems like they could scale as much as we'd need.
We aren't using their APIs but we use MailChimp's integration among a few others.
I've only used Shopify once, and it was in a limited capacity. I do want to check it out more in the future.
10/10 would recommend to a friend or colleague.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
6
Mobile storefront
5
Product variations
5
Website integration
10
Visual customization
10
CMS
7
Abandoned cart recovery
4
Checkout user experience
10
eCommerce security
10
Promotions & discounts
8
SEO
10
Multi-site management
9
Order processing
7
Inventory management
10
Shipping
10
Custom functionality
5

Using BigCommerce

3 - Web & Marketing, Sales, and Customer Service
1 - It's just me managing the website.

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