An eCommerce platform for those with mid-level knowledge
November 27, 2019

An eCommerce platform for those with mid-level knowledge

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

It's used in the whole organization. It is the platform with which customers purchase our jewelry.
  • Ease of product updates.
  • Standardizing the format and way eCommerce needs to be run.
  • Having a good knowledge base.
  • A lot of things that I wanted the platform to have (when I started using it in 2014) have now been implemented, so it's hard to think of what it's missing currently.
  • Reduce the total cost of ownership.
  • Increase the number of orders/transactions.
  • Provide stability of purchasing mechanism.
It has the framework to become seriously scalable if that's what we wanted to do - however, custom jewelry does not lend itself to scalability.
BigCommerce seemed to have all the features I needed, at the price I needed, and had a free trial I could access
Hard to say - it's great for eCommerce, which is where we are focused. I have no reason to think about other sectors.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
6
Branding
9
Mobile storefront
8
Product variations
6
Website integration
8
Visual customization
6
CMS
8
Abandoned cart recovery
6
Checkout user experience
8
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
7
SEO
8
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
6
Custom functionality
Not Rated