An eCommerce platform for those with mid-level knowledge
November 27, 2019

An eCommerce platform for those with mid-level knowledge

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

It's used in the whole organization. It is the platform with which customers purchase our jewelry.

Pros

  • Ease of product updates.
  • Standardizing the format and way eCommerce needs to be run.
  • Having a good knowledge base.

Cons

  • A lot of things that I wanted the platform to have (when I started using it in 2014) have now been implemented, so it's hard to think of what it's missing currently.
  • Reduce the total cost of ownership.
  • Increase the number of orders/transactions.
  • Provide stability of purchasing mechanism.
It has the framework to become seriously scalable if that's what we wanted to do - however, custom jewelry does not lend itself to scalability.
BigCommerce seemed to have all the features I needed, at the price I needed, and had a free trial I could access
Hard to say - it's great for eCommerce, which is where we are focused. I have no reason to think about other sectors.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
6
Branding
9
Mobile storefront
8
Product variations
6
Website integration
8
Visual customization
6
CMS
8
Abandoned cart recovery
6
Checkout user experience
8
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
7
SEO
8
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
6
Custom functionality
Not Rated

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