My favorite eCommerce platform is BigCommerce
May 04, 2020

My favorite eCommerce platform is BigCommerce

Magnus von Brömsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

I have been an eCommerce consultant for a long time. I started with Zen Cart then to Magento and PrestaShop. To make better advice to my clients (and learn new things), I started my own web store, as a hobby project. First on Shopify, but after a few months, switched to BigCommerce.

As a frontend developer, I really like the way all the templates files are organized in BigCommerce. It's a straight forward job to move things around, and by using the barebone theme Cornerstone, all the functionality is already in place. The Twig template system is good, but Shopify's Liquid templates are a tiny bit more readable for me.

The support is great: quick, correct, and friendly response. BigCommerce is also very open about development and listens to the users/developers. I really like their Town Hall meetings.

Handling orders and products is very easy and intuitive. Handling orders involves two clicks: capture the payment and ship the order. This can be done on several orders at once. What I miss are some ready-made apps that solve some issues for shipping from and within Sweden.
  • Theme development
  • You can run a local version of the store for development
  • Tier pricing out-of-box
  • Good price model
  • Very good technical SEO
  • Lazy loading of images (with Cornerstone)
  • Better e-mails design
  • Custom tracking link for shipments
  • Conversion rate is 9-13%
I need to figure out a quicker and more streamlined workflow when handling more then 50 orders a day.
I'm not using the APIs at the moment.
With BigCommerce you have great support (not with the open-source alternatives) without the high order fee that comes with Shopify. You also never have to worry about server settings or up-time. And you still have a lot of freedom with the design and functionality.

BigCommerce has tier pricing out-of-box, which is a must-have for my store.
I would say that BigCommerce is suitable for most consumer products. For my store that sells physical products (nicotine pouches) with tier prices (1, 5, or 10) it fits perfectly.

I don't know how well it suits if you sell services.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
10
Mobile storefront
10
Product variations
10
Website integration
Not Rated
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
10
Multi-site management
Not Rated
Order processing
9
Inventory management
10
Shipping
8
Custom functionality
9