Item: BigCommerce
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

BigCommerce is our eCommerce platform used by our consumer goods division. It is being used by a number of departments including management, accounting, marketing.

Pros and Cons

Headless commerce.
Easy implementation.
Integration.

Reporting.
Design implementation.
Back end administration.

Return on Investment

Streamlined operations and support.
reduced overhead of software management.
Better checkout experience.

Approximate Annual eCommerce Revenue

$500,000 to $1 million

Scalability

BigCommerce does seem to be able to scale with our increased product listing and site traffic.

BigCommerce Customization

Integrations to warehouse management system and accounting package.

Alternatives Considered

Shopify, Shopify Plus, Magento Commerce, part of Adobe Commerce Cloud, Spree, WooCommerce, OpenCart and BigCommerce

Of all the eCommerce platforms we evaluated, only Shopify would compete. Shopify is a better bet with smaller catalogs and less custom business requirements in our experience. While the app store in Shopify is robust, BigCommerce has better native features that were important to our team.

Key Insights

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Would you buy BigCommerce again?

Yes

Likelihood to Recommend

Good platform for large catalogs with multiple customer types (wholesale, retail, etc.). It is easy to integrate with other tools if those are being utilized in other areas of your organization.

Good eCommerce Platform for Many Sellers

Software Version

Overall Satisfaction with BigCommerce