Great Website Builder
July 28, 2025

Great Website Builder

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with BigCommerce

We use BigCommerce as a platform to ensure our community pharmacy presence is known both online and physically to our community we serve and also to health professionals who are trying to search for us. Further to this, we also use it to sell some products online to our community and nationwide.

Pros

  • Great customer support, always easy to contact.
  • Easy, logical dashboard to navigate while designing and editing the website.
  • Has a great abundance of resources online to help when designing your website and starting off.

Cons

  • Offering more range of third party apps to support our website.
  • There is limited customization that is allowed with the website.
  • Compared to some other website providers, the user interface to designing the website is a bit more difficult at first.
  • Overall, the website has been a great start in my journey to e-commerce and I've had a 60% increased visibility to my pharmacy online.
  • My sales have more than covered the costs of running the website once I got running 3-4 months into it.
  • The use of the BigCommerce App in managing my inventory orders has streamlined my processes a lot.
Less than $20,000
BigCommerce is much better than Squarespace in terms of providing more powerful e-commerce tools and allows more integrations especially payment processors. Shopify although a great product is just simply much more expensive than BigCommerce.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

Overall it is a good platform that enables to get a website to be started easily without breaking the bank and anyone can use this especially if someone does not have any background in coding. I feel that BigCommerce does not nickel and dime you with extra costs like other platforms. However, there is a huge learning curve at first to learn how to use their platform which is not as intuitive and there is limited customization as well.

BigCommerce Feature Ratings

7.0
Product catalog & listings
7
Product management
7
Bulk product upload
7
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
Not Rated
Website integration
Not Rated
Visual customization
Not Rated
CMS
Not Rated
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
Not Rated
eCommerce security
Not Rated
Not Rated
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Not Rated
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated

Comments

More Reviews of BigCommerce

  1. Home
  2. eCommerce Platforms
  3. BigCommerce Reviews
  4. User Review of BigCommerce