Better for the Larger Business!
December 18, 2022

Better for the Larger Business!

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We utilize RE NXT for all our donor database needs, including reporting, data collection, and data entry. We are a smaller organization and use it at a smaller capacity.

Pros

  • Data Entry.
  • Reporting
  • Data Collection.

Cons

  • Reporting functionalities - Needs to be more robust.
  • Duplicates - It creates duplicates often.
  • Tagging - I wish there was a tagging feature.
  • Reporting
  • Data Collection.
  • Actions
  • Accurate donor information.
  • Production time is faster.
It has provided us new addresses and caught duplicates in our system.
The training was way too long and provided an unnecessary amount of information.
I would say the other products were easier to use, could manipulate reports more, and were more robust for a small shop.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

No

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Raiser's Edge NXT again?

No

I think RE NXT is more suited for larger organizations. I don't think it is the best fit for a smaller organization that doesn't have a ton of data. It is better for those who don't need to manipulate their reports in massive ways.

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