Item: Box
Rating: 10
Author: Verified User

Overall Satisfaction with Box

Use Cases and Deployment Scope

Box is used company-wide to share and collaborate on research projects, education-related documents, and work assignments. Many projects involve multiple employees and require the input of multiple people. Box is a very easy-to-use resource that permits this level of teamwork to occur. Each employee has access to their own Box account,

Pros and Cons

Pros

Seamless integration with Microsoft Office. Users can upload any Microsoft document (Word, Excel, PowerPoint, etc.) and share it with other users. From the Box, one can access Microsoft online which allows the user to make changes and have them update in real-time within the Box.
Simple and easy to organize. Box has reasonable customization options while not overwhelming the average user. It is easy to organize files and share entire folders or individual documents with other employees.
Secure. Box can be integrated into a company's secure log-in service such as a two-factor authentication requirement.

Cons

There have been times when changes are made to an online Microsoft Excel sheet, for example, and the modifications aren't immediately reflected in the Box version of the document. This has been rare but has occurred nonetheless.
This is not necessarily a drawback but users should be aware that in order to edit a Microsoft file, for example, they must open the Box file and then make one extra step to open this document on the Microsoft Online website.

Return on Investment

Collaboration online through Box has required fewer in-person meetings to discuss project progress.
The most up-to-date information on each project and file can be reliably found in one location. Collaborators can easily view the most current progress and pick up where others have left off.
Project supervisors can be as involved as they need to be. Overseeing the progress of a project is easier than ever.

Alternatives Considered

Box integrated well with our log-in system, requiring the same account information and two-factor authentication as other work-related sites. It quickly and seamlessly integrated with Microsoft Office and any other resources. Other sources like Google Drive didn't integrate as well and sacrificed some of the functionality that Box offers in this regard.

Support Rating

Box has a help desk email and phone number as a training guide which should allow the average user to pick up on the Box interface easily.

Key Insights

Do you think Box delivers good value for the price?

Yes

Are you happy with Box's feature set?

Yes

Did Box live up to sales and marketing promises?

Yes

Did implementation of Box go as expected?

Yes

Would you buy Box again?

Yes

Other Software Used

Google Drive, Microsoft Office 365

Likelihood to Recommend

Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.

Using Box

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Uploading and opening documents is simple!
Organizing and sharing files is easy.

Difficult Tasks

Depending on the internet connection, opening a larger file can take some time.

Mobile Interface Availability and Impressions

Yes, but I don't use it

Usability

I learned how to use Box very quickly. The main functions include opening and sharing a file, which are two of the most simple tasks to complete while using the Box.

Comments

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Think and Collaborate Inside the Box

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