Great Service, No Complaints
April 05, 2022
Great Service, No Complaints
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Virtual Contact Center
Overall Satisfaction with Broadvoice
We utilize Broadvoice for our company wide phone service. I have the b-hive App on my cell phone and use it daily in that capacity to take calls and transfer calls throughout our company directory.
- Customer Support if there is an issue
- Customer Support to explain features
- Platform is user friendly
- Annual Training
- Annual Update for new features
- Follow up customer service
- b-hive App
- Call Forwarding Settings
- Smoothness of Communication
I have not used any other Broadvoice products.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes