Great Business Phone Solution!
July 28, 2023
Great Business Phone Solution!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use Broadvoice as our full-service business phone solution. It keeps us connected to each other and to our clients. As an accounting office, it is important that our staff of 10 people all have a quality connection at their desks. The sound quality of the calls is excellent with Broadvoice.
- Call forwarding to mobile app
- Sound quality of calls
- Customer service is excellent
- Making the terminology clearer in settings (presence, status, etc.)
- Reliability. We have experienced outages at times. This may be more of an internet provider issue than a Broadvoice issue.
- Clearer plan terms on what is included with each level of plan.
- Mobile app
- Reliability
- Voicemail
- Connectivity
- Convenience
- Mobility
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes