Item: BrowserStack
Rating: 9
Author: Manohar Sai Cheemakurthy

Overall Satisfaction with BrowserStack

Use Cases and Deployment Scope

I use BrowserStack in my organization daily as a QA engineer to test mobile applications both Android and iOS. I upload different builds in App Live, which is a product of BrowserStack, to test mobile applications manually. We test in various devices and versions such as Android mobile, Android TAB, iPhone device, and iPad. The main problem BrowserStack addresses is that we work in a fast paced technology where we need regular releases and maintenance to cope-up with the competition. We should be testing the requirements in different number of devices both manually and automation. Before BrowserStack we need all physical devices to test and automation is not possible. But after BrowserStack, work was at ease. We can launch different devices and test in both Manual and Automation. I use both App Live and App Automate daily to meet the client requirements and provide sign-off. Integrations provided by BrowserStack are very useful, We can integrate various other work sites and it makes our work quick and productive. I integrated BrowserStack with Bitbucket, JIRA, Firebase, and other work management tools. I recommend BrowserStack to others too.

Pros and Cons

Pros

Manual testing (App Live): Where users can test applications manually.
Automation testing (App Automate): Where users can test application automation. We can trigger test cases and look in the app automate.
App Percy: This is a new product from BrowserStack useful for UI/UX testing.

Cons

Android devices sometimes hang, and due to this, the work is late.
When we use two devices simultaneously in one session, the session gets terminated suddenly without informing or any warning. This leads to re-work and time delay.
We use applications in two different languages, When we test on an iOS device and try to change the language of the device in the left menu, it doesn't work. Instead, we need to start a new session.

Most Important Features

App Automate
App Percy
App Accessibility
Test Management
Integrations

Return on Investment

BrowserStack increased our work productivity and performance and we received positive appreciation from clients.
BrowserStack helps us to increase our sales with their various products and offerings.
We stopped relying on physical devices and help in cost-cutting.

Product Usage

App Live
App Automate
App Percy

Key Insights

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Other Software Used

Jira Work Management, Bitbucket, Atlassian Confluence, Firebase Crashlytics, Eclipse, IntelliJ IDEA, Microsoft Teams, Webex Meetings, Microsoft Visual Studio Code, Microsoft Visual Studio, Microsoft Excel, Visual Studio App Center, Mailinator, Google Chrome, Grammarly, GoTo Meeting, Zoom Workplace

Likelihood to Recommend

Sometimes we receive requirements from clients to test the particular functionalities in that particular device and version. In this crucial time BrowserStack plays a vital role as it offers various devices and versions available in the market. Also, we change the device location in the BrowserStack to test location-specific functionalities. Also, we have an offline mode in BrowserStack. From my experience, BrowserStack helped me a lot in my work. One of the disadvantages is that all of us know that recently, We have an iOS v18.0. We have an urgent requirement from a client to test iOS in v18.0 and when we look into the BrowserStack it still doesn't have iPhone devices with the latest version.

Comments

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BrowserStack helped me in my job QA testing to increase my productivity.

Software Version