Like the price and look but not impressed by the analytics
October 25, 2019

Like the price and look but not impressed by the analytics

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Buffer

It was used to manage multiple accounts for my own company and for clients' social media. It allowed me to check on content calendars in the past and future. It allowed me and my staff and clients to look over the effect of different types of media and content. It allowed for social media to be done once a week or month for different clients.
  • I like the content calendar's look and feel.
  • I like the interface for posting. It is intuitive and clear.
  • I like the analytics for initial overview but not for in-depth research.
  • It was sometimes buggy and the post wouldn't be on the calendar.
  • The analytics are a little bare.
  • I wish there was a preview for the post for all channels.
3 - Social media, online media, and myself.
  • Positive that even when I had a paid plan it was reasonably priced. I feel social has a huge impact on our brand awareness and search efforts.
It comes at a better price and is easier to navigate and learn with.
Buffer is well suited to small companies looking to save money, as well as people just learning social media and needing something low-key.

Buffer Feature Ratings

Content planning and scheduling
8
Content optimization
4
Workflow management
5
Not Rated
Campaign success analytics
3
Role-based user permissions & privileges
5
Mobile access
4