Buffer: Top Social Scheduling Software
November 20, 2019

Buffer: Top Social Scheduling Software

Rachel Moenning | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Buffer

I am a freelance social media manager who uses Buffer to schedule posts for my clients. It helps us strategically plan our social content and not have to worry about manually posting multiple times per week.

Pros

  • The layout of Buffer is super user-friendly! I especially love the calendar view. It does everything I need it too without cluttering my windows.
  • Buffer's app integration is exceptional and sends push notifications if connections to social accounts ever break, or if my queue is empty.
  • Their plan options are great and it's easy to upgrade when the need arises.

Cons

  • I'd like to see the calendar view option for the free version. I understand having premium-only options like analytics, replying, etc., but the queue should have multiple views.
  • There are a few bugs that I've noticed recently in composing a post where the cursor will jump around, making it hard sometimes to write a post quickly.
  • You used to be able to tag Instagram profiles, but now that functionality is no longer available. It definitely adds more time having to manually go to Instagram to find the profile rather than just having it in Buffer. I wish that option returned.
1 - Social scheduling, analytics, social monitoring.
  • For me, and what I do, the ROI isn't measurable. However, I can only speak for myself when I say that it has saved me so much time and stress being able to schedule posts far in advance.
I like Buffer better than Hootsuite or Sprout Social because it's so much easier to use and their customer service is second to none. I love Buffer support and they are constantly improving. I also love the interface the most. It's clean, simple, and easy to use. Hootsuite is so messy, and I feel like Sprout Social doesn't make much sense, to be honest. Buffer is the most intuitive, in my opinion.
It's scheduling capabilities and ease of use is superior to most other scheduling apps! Its prices are also very comparable. I can't think of a situation where it isn't appropriate.

Buffer Feature Ratings

Content planning and scheduling
10
Content optimization
10
Workflow management
10
Not Rated
Campaign success analytics
10
Role-based user permissions & privileges
10
Mobile access
10

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