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Awesome product.
Updated May 06, 2021

Awesome product.

Poh Daniel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Canto

it is used across the whole organization.
it help to make our photo archive available to all the staff who need to access those photos on a regular basis
it is used to do photo archival and storage and also ease of searching for our photographical history
  • Ease of Use
  • Good Support
  • System availability
  • Allow for Easy Search
  • allow for more custom fields
  • tagging system can be improved
  • usablity
  • availablity
  • Easy use
  • Allow for lesser time needed to look for photo
i have used it before for abt 8 years but the systems slows downs with the volume added to it over the years and the search function is non-existance... we will have to maintain a server on our end to host the services which amount to added cost over the years to manage an old server..

Do you think Canto delivers good value for the price?

Yes

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

Yes

Did implementation of Canto go as expected?

Yes

Would you buy Canto again?

Yes

i enjoy using the system and my organisation has said that this system has been really a good help and addition to the company. it allows for quick and easy search for old photos and also allow for easy uploading and tagging of photos.
will love to have a quicker load time and also allow for more customisation field

Using Canto

40 - they represent my whole organisation, the graphics, the social media, the visual communication team and also the people connection pastoral team.
2 - almost none.
i had none when i started so it is easy to use...
  • photos
  • archival search
  • tag search
  • facial recognition
  • photo full keyword tags
  • photo proper facial recognition
we have just signed a 5 years contract with them, to allow us to have a more ideal rates, as they r a company and system that continues to improve and innovate.

Evaluating Canto and Competitors

Yes - galleryserverpro
it was slow and not easy to use
search function was non-existance
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
price was very important to me as we r non-profit organisation.
maybe look and work more towards a better contract terms...

Canto Implementation

Canto Support

they reply and provide support almost immediately...
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
nope, the support comes as standard across the board....there is no choices...
when we had to port over the whole system, they help us with the installation and setup and customisation

Using Canto

it is easy to use and my end users enjoy using it.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • uploading of data
  • admin supports for my users
  • assigning right to the different folders...
Yes, but I don't use it