Making commissions isn't automatic, but getting paid on them can be
August 17, 2021

Making commissions isn't automatic, but getting paid on them can be

Andrew Sultzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

CaptivateIQ is currently being used across the entire go-to-market team here at Leanplum. Up and running as of this past fiscal quarter, it is being used to implement and consolidate various commission plans into one place with both transparency and detailed looks into each contributor's payouts. It has solved the issue of having siloed spreadsheets for each team tracking payouts at the end of each quarter that would more often than not lead to confusion and frustration when mistakes with payouts would occur.
  • Provides line by line detail of the payout for each account
  • Shows historical data QoQ to track progress and ID trends
  • Allows top down inspection of team payouts to ensure accuracy
  • More drill down capabilities into each team member
  • Commission plan details being visible as a top line
  • Consistency in graph coloring
  • Line by line payout details
  • Insight into team performance
  • Historical data
  • Less time tracking individual payouts
  • Less time worrying if sales were missed
  • Ease of payouts generating huge ROI

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

It has been extremely useful for payment tracking across sales organizations and would do well in any environment where there are multiple teams contributing to the quarter by quarter or YoY number in various ways. Maybe less suited to those whose performance is tracked in less tangible metrics but I do not have insight into their payment plans so I am unsure of its potential usefulness.

CaptivateIQ Feature Ratings

Sales compensation plan creation
9
Complex sales crediting
10
Sales compensation process automation
9
Incentive auditing/regulation compliance
9
Sales compensation dashboards & forecasting
8
Incentive modeling
9
Agile incentive strategy
9
ICM mobile visibility
10