Sustainable Solution
November 10, 2021

Sustainable Solution

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We use Captivate IQ to calculate commissions for our Sales Reps. It has entirely automated our commissions process and gotten us out of using Excel. We can now get the commissions statements into our reps' hands within a business day.
  • Sustainable automation
  • Easy to use
  • Reporting is confusing and complicated to build
  • I'd like to be able to see the root cause of errors more easily, I currently have to manually dig to try and find.
  • Automated calculations
  • Saves our sales ops team at least 1 full business day of work per month
  • Xactly Commission Expense Accounting (CEA)
Xactly wasn't able to even finish our setup, whereas CIQ finished our setup in a month b/c their system was so much easier to use. With Xactly we had to purchase PS hours anytime any change was needed, I am able to update CIQ myself.

Do you think CaptivateIQ delivers good value for the price?


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Did CaptivateIQ live up to sales and marketing promises?


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CaptivateIQ is well suited for companies looking to automate their processes sustainably without needing to purchase professional services hours anytime any minimal change is needed.

CaptivateIQ Feature Ratings

Sales compensation plan creation
Not Rated
Complex sales crediting
Sales compensation process automation
Incentive auditing/regulation compliance
Sales compensation dashboards & forecasting
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated