So easy to use our employees enjoy it
July 28, 2022

So easy to use our employees enjoy it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

CaptivateIQ is used for tracking bonus metrics at our company for our Sales and Operations teams. Before using this program, managers used Google Sheets to track metrics that were pulled from Looker. This was not an efficient way to track bonus metrics because ICs (Individual Contributors) needed to rely on the information being correct and weren't able to view it themselves. Now with CaptivateIQ, our ICs are able to log on at any time of the month to check on bonus stats and see how they are doing for the month and see what their bonus payout is and how it is calculated in detail.
  • Very simple to use
  • Great use of charts to visualize metrics and information.
  • Lots of functions that can be utilized provided by the program.
  • Can take some time to understand when it's your first time adding statistics to the program.
  • Does not have a lot of FAQs.
  • More customizable would be nice.
  • Charts and tables
  • Detailed payout information
  • Status bar for middle of the month progress
  • Satisfied employees
  • Ability to have more structure
  • Ability to move from other software that does not do as well.
CaptivateIQ is extremely better because it was created for the sole reason of displaying statistics in an easy-to-understand method. Google Sheets is great, but it was not made for what we needed CaptivateIQ for. We did not have any other programs that are relatable to CaptivateIQ and this is the first program we have used for our bonus viewing.

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

CaptivateIQ is perfect for our company since we needed a program to highlight and easily show bonus statistics to each employee who is eligible. I high recommend CaptivateIQ for a company looking for the same thing. Where the program can be less appropriate is if your company does not have any bonuses or payouts that need to be broken down to employees.

CaptivateIQ Feature Ratings

Sales compensation plan creation
8
Complex sales crediting
8
Sales compensation process automation
8
Incentive auditing/regulation compliance
9
Sales compensation dashboards & forecasting
10
Incentive modeling
9
Agile incentive strategy
9
ICM mobile visibility
8