Captivate offer a good value for money if you want to automate your sales commissioning process
February 28, 2023

Captivate offer a good value for money if you want to automate your sales commissioning process

Erez Storch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We you CaptivateIQ for Multiple Commissions schemes for a scaling company with a team of Sales SDRs and Partner managers etc
We use it to calculate the correct expensing based on ASC606 Expensing guidelines
we use it to motivate the users by forecasting them their commissions' outcomes based on deal-flow forecasting synced from Salesforce
We also have Netsuite integrated into Captivate to calculate commissions schemes based on actual invoicing
  • Catchup /clawbacks
  • ASC606 expensing calculation
  • Commission forecasting
  • Reporting
  • missing "Undo" button
  • missing Test environment
  • sometimes the syntax can be a little bit cumbersome
  • operational efficiency
  • productivity
  • trust and alignment through compensation transparency
They are very responsive and always want to help
SLA is usually within the same day

Spiff is supposed to be similar. i chose Captivate because of several reasons:
1-Pricing was much cheaper.
2-it looked a bit easier to implement back then to me
3- I felt that their ASC606 solution is more mature in "look and feel" compare to Spiff
XACTLY was much more expensive. I felt it is adequate to Enterprises than start-ups

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

If you are scaling and have significant amounts of users than the you should probably have implemented the software already
Forecasting options is awesome

CaptivateIQ Feature Ratings

Sales compensation plan creation
5
Complex sales crediting
5
Sales compensation process automation
9
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
9
Incentive modeling
Not Rated
Agile incentive strategy
9
ICM mobile visibility
Not Rated