CIQ is a must for your org!
October 24, 2023

CIQ is a must for your org!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

CIQ is a one-stop shop to house all of our commission plan documentation as well as allows me to build all the logic to automatically calculate commissions each month, track attainment, and build useful reports and dashboards. We have 14 different types of plans spanning 50+ commissionable employees so this tool is a must-have for us.
  • It is highly customizable to be able to create logic for all different types of commission plans.
  • Statement Designer is so sleek, and end users love it.
  • Provides exceptional support for their tool.
  • Fantastic and frequent webinars and communication of product updates and launches.
  • Creating reports and dashboards as an admin due to where the data is pulled from.
  • Historical reporting functionality based on data storage.
  • Standard Payout Date renamed to commissions earned date.
  • Bandwidth has increased significantly since I no longer needed to calculate commissions in Excel.
  • Increased trust of reps through details on their statements.
  • Audit trail for questions relating to statements.
  • Repository and great checks and balances for all signed commission plans.
The most exceptional support! When I send in a question, I always receive a response within an hour or two.
CIQ is better in every way than Excel! CIQ logic is very similar to formulas in Excel, so it's an easy transition to the tool. Once the logic is built, it is simply a click of a button to process the payouts, saving hours and hours of manual work.

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

Saves me over 60 hours a month! The most flexible tool for calculating commissions and designing user-friendly statements. They have top-notch support and being able to customize the way your organization needs is imperative.

CaptivateIQ Feature Ratings

Complex sales crediting
10
Sales compensation process automation
8
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
9
Incentive modeling
9
Agile incentive strategy
10
ICM mobile visibility
9