Best to untangle the process flow nest
September 25, 2021

Best to untangle the process flow nest

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We are currently working with Celonis to develop a strategy that will allow our team to find noncompliance to our policies. The tool will allow us to identify departments that consistently operate outside of approved procedures. This will give us the ability to retrain staff that will, in turn, reduce risk and improve cash flow and performance within the business.

The bonus for us is that we will also be able to view traditional vendor spend, but have a granular focus on any areas of risk from using incorrect vendors to not following good procurement practices.
  • Provides detailed review of documents flowing through every stage of our process.
  • Ability to precisely identify bottle necks in a process.
  • Exposes non compliant behaviors.
  • Celonis can be a little hard to understand due to the sheer volume of data points it exposes.
  • Give a better description of some of the elements shown in visualizations.
  • Provide better ways to show tabulated/pivoted data.
  • Implementation still being worked on.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?


Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?


Would you buy Celonis again?


Celonis is well suited for any multistep process that is either automated or manual. It can provide a full overview of each step in the process.