Overall Satisfaction with Chartbeat
We used Chartbeat to monitor user behavior when working with journalistic content. It was used only for Microsoft News, not for the whole company.
- Showing number of users currently reading the article
- Live updates
- Time of the updates--sometimes it took ages to see actual data.
- If you changed, for example, the title of the article, Chartbeat saw it as different pieces for some time.
- Better PVs
That was the most important part--without it, this job wouldn't make sense.
Absolutely, every day for 8 hours!
Chartbeat had 100% influence on what/when/how I published the content.
I don't know any others.