I would be unhappy without Chartbeat.
August 24, 2020

I would be unhappy without Chartbeat.

Zuzanna Banach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chartbeat

We used Chartbeat to monitor user behavior when working with journalistic content. It was used only for Microsoft News, not for the whole company.

Pros

  • Showing number of users currently reading the article
  • Live updates

Cons

  • Time of the updates--sometimes it took ages to see actual data.
  • If you changed, for example, the title of the article, Chartbeat saw it as different pieces for some time.
  • Better PVs
That was the most important part--without it, this job wouldn't make sense.
Some lags were happening all the time.
Absolutely, every day for 8 hours!
Chartbeat had 100% influence on what/when/how I published the content.
I don't know any others.
Chartbeat was just super useful for the type of work we did. It helped not only (probably) make more money, but also to motivate us to work--as challenges, to strive for better results.

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